Portfolio
Featured Core Project
Improving the Return Process at Xometry
This project spans multiple portfolio entries with additional context, and it presents the full scope of my work on Xometry’s return experience.
It includes content strategy, UX writing and research, terminology alignment, and cross-surface design for customers, suppliers, and internal teams, with clear results and outcomes.
Product Copy & Microcopy
Creating clear, concise UX copy to guide user interactions
Copy Testing & Research
Validating content effectiveness through user-driven insights
Project Documentation
Establishing consistent content guidelines and standards
AI Design
Enabling company-wide efficient workflows with custom-designed AI agents
Transactional Emails
Supporting UX with clear, actionable emails that guide users through key moments with confidence